While we hope you love your order from the Avenue, we understand there may be a need to return your item(s)!
We accept returns within 14 days of receipt free of charge. The item must be unused with tags affixed, be in and include all original packaging. Items that are damaged when we receive them will not be eligible for refund. Clothing marked down 40% or more will be eligible for store credit only.
Please visit https://only-on-the-avenue.returnly.com to request your return or exchange and follow the prompts from there.
The Avenue will refund the original form of payment you provided. Please allow up to 10 working days for your refund to process. We will send you an email confirmation once your return has been processed. Please note that shipping costs will not be refunded.